Configuring E911 support with Skyetel is simple on their side, as it should be. But because it’s an emergency service, I wanted to do a separate post to underscore the importance on making sure it works.

I mostly followed this support article from Skyetel: https://support.skyetel.com/hc/en-us/articles/360041179233-E911 except I went in reverse order…

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Once upon a time you could hook your Asterisk-based PBX to your Google Voice account to make and receive calls. How you hooked it up over the years changed (annoyingly). And at the end of 2018, support for accessing Google Voice via XMPP was dropped. Remember when we trusted Google to be the “for the better good” company? Oh, how times have changed.

With the tech giant under increased scrutiny for it’s advertising practices, I’m not at all sad about leaving one of their products behind. The only thing I wanted to keep was my cool Google Voice phone number: 29-FOELL.

I did it with the help of Nerdvittles and included several screenshots here for easy reference. I also used his advice when it came to picking a new VOIP provider. After looking at a few options, I’m going with Skyetel. Not because it’s the cheapest (it’s not), but because it has an important feature for our home phone: E911.

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